Does your HVAC system need repair or maintenance? To ensure that your system is working properly and continues to run efficiently in the future, it’s important that you choose a heating repair technician that is reliable and know what they are doing. There are lots of technicians out there who claim to be the best, but how can you really find a good repair technician that you can trust.
Here are a few key things to look for in your AC repair or heating repair technician.
- Based locally
For the sake of convenience, it is good to look for a heating repair technician that is local to you. This means they can come out to your home at a moment’s notice, so you won’t be left waiting for too long. Technicians may also charge slightly less for local jobs because they don’t have to spend as much time or gas on travel. As a bonus, you get to support your local community and businesses.
- Properly licensed
You want to make sure that your HVAC repair technician is fully qualified and has the proper licensing. Without licensing and the necessary insurance, you could be liable if anything goes wrong as a result of their repairs. It’s okay to ask a technician to show you their licensing and insurance credentials. If they refuse, then this should maybe raise a red flag.
It might not be an office job that requires a suit and tie, but a heating technician is still at work and representing both himself and the company. So, you should expect him to act professionally in your home and while communicating with you, whether that’s online, over the phone, or in person.
- Reliable and punctual
When someone is doing any kind of work in your home, you need them to be reliable, trustworthy, and to show up on time. Maybe you’ve been in a situation before where a worker says they’ll be at your home at some point between 8am and 12pm, but then they don’t show up until later in the afternoon. So, you’re left waiting around all day and are forced to take an entire day off work. A punctual repair technician causes much less hassle and stress.
- HVAC knowledge and experience
Perhaps most important of all, your technician needs to know what they’re doing. This requires extensive knowledge of HVAC systems and lots of experience working with them. The North American Technician Excellence (NATE) program is the main certification to look for in a heating repair technician. You can also ask how long they’ve been in the industry and look for past reviews to assess how much experience they have.
Are you looking for a heating repair technician you can trust in your home? At AC Express, we serve homes around Winston Salem, Clemmons, Lewisville, Advance, and surrounding communities in the Piedmont Triad. Get in touch to speak to a member of our team.